Scott Attomic - FAQ
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How can I pay?
You can pay by using your debit or credit card and going through the our automated payment provider. We do not accept cash nor checks so dont even ask.
What is your return policy?
We must be notified of the return within 7 days of your receipt of the product.
The product must still be in UNUSED AND BRAND NEW CONDITION. If the product is used and breaks, we will not be able to accept it back. If opened and/or un-sellable merchandise is returned to us we cannot refund the merchandise and we will not be able to reimburse you for shipping. If the item's factory seal is broken, we cannot accept the item back. Please pack your returns carefully.
If the return was due to an error of ours (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return. When shipping back the incorrect item to us, please use USPS 1st Class Mail or Priority Mail and get a tracking number. If the package is too large or very valuable, please contact us so that we may arrange the return. Your credit card will be refunded for the shipping.
If the return is not due to an error of ours (i.e.- you ordered it and then decided later on that you don't want it), the buyer accepts full responsibility for all shipping costs plus a 20% re-stocking fee that will be deducted from your refund.
Package returned to us marked "Refused", "Undeliverable", or otherwise, are subject to up to a 30% re-stocking fee (This is solely to recoup our losses from charges we incur when this happens). If a package is lost or misdirected due to an incorrectly inputted address, weravehard.com is not responsible. We have no control over addresses typed on the checkout pages. Please make sure you have typed in the correct address.
Refunds are issued to back to the original form of payment used for the purchase
We ship all of our orders within 1 business day. Orders are processed Monday - Friday, excluding federal holidays. Once you place your order, we ensure quality of your gear and packaging of your order to be dispatched from our warehouse. Once dispatched you will receive an email with your tracking information.
We use Priority Shipping priced at $6.95 to ensure your product delivery in a timely manner. Estimated 2 - 3 business days for arrival.
What type of sizing do you use on your site?
U.S. Standard sizing from small to large
Can I cancel my order?
You have 24 hours to cancel your order, if the order is shipped you can no longer cancel it.
How do I track my order?
You can track your order through our courier provider with your shipment order number.
Do you offer international delivery?
No, we do not at this time